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System information

The health of Hattrick as we know it

Healthy
Game engine
Healthy

Healthy
Transfer market
Healthy

Healthy
Forum
Healthy

Healthy
Infrastructure
Healthy

Healthy
CHPP
Healthy

Healthy
Mobile
Healthy

... if you experience something else, please report it.

What's up?

11-21-2018 Release notes 21st November

The following fixes have been released:

• We fixed an issue where you couldn't complete a Manager License task when using QuickBid.
• For Youth we fixed the scout comments when you come back to the overview page.

As always we also release other minor bugfixes and improvements to improve your experience on our site.

11-14-2018 New league signup issues fixed

We have now fixed the issues that some users have experienced whilst signing up to the new leagues we announced yesterday. This primarily involved Platinum or Supporter users who had taken advantage of the campaign offer. Here is what was fixed this morning:

* The 16 week limit to when you can start a new additional team has now been removed. This is what has caused existing additional club owners to have trouble with in closing one team and opening another. The limit may come back later, but will remain lifted during this campaign.
* A fourth league level has been added in all new leagues, and the new signups have been moved to this division.
* The Youth Academies for these new leagues should also be working now.

Thank you for your patience and have fun everyone!

11-6-2018 Generation trophy match dates

The matches in the generation trophy this morning was scheduled to be played up to 4 hours later than intended. The cause has now been fixed and we'll be back to the the correct schedule again in round 4 and onward.

11-6-2018 New Design, Foxtrick and opting out

As seen on My Hattrick, today we released a new design for player skills, the player ratings and the transfer search results page. These are changes that we believe will make Hattrick better and that will allow us to speed up development in the future as well, as we now have a similar way of displaying important info all across the site and our apps.

If you don’t like them, you have the option to stay with the old ratings and skill view. Go to your Settings page and choose “Classic” under Legacy settings, and things will stay as they were.

Also, we would like to mention that if you use the browser extension Foxtrick and have problems with the new design, this would be a good time to download a new beta version of Foxtrick. This new version handles the updated design quite well, even if some minor issue remains to be solved. The “Classic” design still works perfectly with Foxtrick.

10-29-2018 ISP maintenance November 1st

As our ISP will be executing maintenance to their equipment, some downtime may occur between 02:00 and 06:00 (CET), November 1st.

Any transfers during downtime will be extended.

10-28-2018 Transfers extended

During the night, we had an issue with the load balancing functionality on the web site, causing logins to the site to not work (the mobile apps were still working though). In order to not cause any unfair transfer dealings, transfers were stopped and once the problem was solved, deadlines extended by 10 hours. Everything is working as it should be again.

9-3-2018 Release notes 3rd September

The following fixes and improvements have been released:

• We have improved the design of the field in the live view.
• Now we show behaviours when showing player ratings in live and the team analyzer.

As always we also release other minor bugfixes and improvements to improve your experience on our site.

6-22-2018 Improved Replay breakdown

What's new:

• The average home and away goals doesn't include penalty shootouts anymore.
• If a match is with cup rules, then there is another bar which shows the W/D/L ratio for 120' results.
• It now has a more detailed breakdown with extra stats.

5-21-2018 Release notes 21st May

The following fixes and improvements have been released:

• We have renewed the transfer compare page. Amongst others we now show the speciality of the player.
• Instead of after 5 seasons, you should now be able to give your avatar a makeover after only one season.
• The Hall of Fame now also includes the caps from players for their National Teams and the number of matches played in the Hattrick Masters.
• Users are now able to follow the HTs without giving up one or multiple bookmarks for them. You can set this in your forum preferences if you are interested in what we share with our community. This feature is available to both Supporters and non-Supporters.

As always we also release other minor bugfixes and improvements to improve your experience on our site.

The post has been edited recently so the translated version may not be complete. Therefore we are also showing the original version.

The following fixes and improvements have been released:

• We have renewed the transfer compare page. Amongst others we now show the speciality of the player.
• Instead of after 5 seasons, you should be able to give your players' avatar a makeover after only one season.
• The Hall of Fame now also includes the caps from players for their National Teams and the number of matches played for the Hattrick Masters.
• Users are now able to follow the HTs without giving up a or multiple bookmarks for them. You can set this in your forum preferences if you are interested in what we share with our community. This feature is available to both Supporter and non-Supporters.

As always we also release other minor bugfixes and improvements to improve your experience on our site.

5-7-2018 This morning's scheduled downtime

When we were about to bring Hattrick back online this morning after the scheduled maintenance we experienced a problem with one of our supporting systems and we had to extend the downtime for an extra 35 minutes.
Transfers between 5:00h and 7:30h (CET) were extended by 5 hours.

4-27-2018 Downtime and extended transfers

This morning, we had error on some pages and we had to close the site for a little less than an hour to refresh database indexes. We are up again now and transfers have been extended by 2 hours. Sorry for the inconvenience!

4-14-2018 Slow Hattrick and Application Errors

Over the past few hours we have encountered performance issues and application errors around the website. We are aware of the situation and we will let you know with more information when we have the details. Thank you for your patience.

Edit: We have now found the problem and the performance now should be back up to the regular speed. Thank you all for the reports.

4-4-2018 Release notes 3rd April

The following fixes and improvements have been released:

• We reorganized the cash information on the finances page.
• We have fixed a bug for saving a standard lineup when your are a non-Supporter.
• League tables are no longer empty right after the league matches have finished.
• Users can sign up again for Stage , the platform where we test new features for our game.
• We have updated the manual for Hattrick International.

As always we also release other minor bug fixes and improvements to improve your experience on our site.

3-30-2018 Trophy delays again

This evening we again had a delay in the scheduling of the next round of the Generation Trophies. This is now sorted and the next round will run as planned at Saturday morning (2 AM HT-time). This delay was caused by another issue, this time by the Supporter Week Trophy, which failed to start as planned, but is now on track too. We hope that this is the last of the Easter eggs for this week :) Our apologies once again for these issues!

3-29-2018 New promotion status for Hattrick International

Due to some database issues, we had to rerun the promotion process for HTI (qualification-relegation matches). Please be sure that you have up to date lineups for the upcoming matches. As a side note, from now on, the promotion rules for HTI will be the same as of the rest of the Hattrick leagues, except the Division III and Division II (next season), since the upper division has only bots.

3-28-2018 Update Generation Trophies

After some further issues, we will reschedule round 2 of most Generation trophies for tomorrow evening, starting at 18 HT-time. These matches will be visible from Wednesday morning. Trophy of Legends and Heroes of 2018 Trophy will continue according to the schedule communicated yesterday evening. We are sorry for the continued delay!

3-27-2018 Delayed Hero Trophy matches

Because of an issue, no fixtures have been created for the second round of the Hero Trophy. A fix will be applied in the coming hours, but because of the problems, these matches will be delayed by 8 hours.

3-26-2018 Delayed Generation Trophies

This weekend, there was a problem with the scheduling of the matches for this week's Generation Trophies,. This has now been fixed, but the schedule of the tournaments will change as follows:

Trophy of Legends: The first matches were played as expected, however the second round was never scheduled. This second round will now be played on Wednesday morning instead, starting around 2 AM (HT-time).

All other tournaments will have their first round played on Tuesday evening, starting around 6 PM (HT-time), and the second round will be played on Wednesday morning.

In other words: ALL tournaments will be 24 hour delayed from their original schedule, up to and including the finals.

We are sorry for this and hope you all have an enjoyable competition despite this delay!

3-8-2018 Release notes 8th March

The following fixes and improvements have been released:

• We fixed an access issue for mentors regarding the training estimation page if their mentee is a non-Supporter.
• From now on we handle things in a better way when the opponent doesn't have recent matches with a valid lineup in the match orders review tab and team analyzer.
• Platinum and Diamond Supporters no longer have a limit when nominating for the Hall of Fame.
• In Tournament, Ladder and Single matches we will now also inform about the weather.
• Benchplayers are now allowed to be set as man markers. They can be set in the review tab and will start man marking when they enter the field.
• You can now see the contribution of your assistant trainers to the background form in the summary on the staff page. We also added the effects to the table in the staff chapter of the manual.
• In the Chances Distribution Table (post-match), non-tactical long shots are now counted as 'Other'.
• we have updated the manual with paragraphs about man marking. You can find this in the chapter 'Lineup: The basics'.

As always we also release other minor bugfixes and improvements to improve your experience on our site.

2-8-2018 Super Replay bug fixed

About 700 Super Replays between 31-01-2018 and 05-02-2018 have been affected by an internal test we were running during those days. We fixed the bug and we also updated all the affected replays with the correct values. Values are cached and need some time to be available on all our servers. Thank you for your understanding.


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